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The tech department is extremely helpful and knowledgeable, especially Harp. He answered all the questions I could ask and called me often to update me with any new information. He was extremely helpful and friendly and made sure I felt comfortable and in the loop with everything they were doing. I'm glad I could find a place near home that was able to do the repair for me and they probably ended up doing a better job than the apple store could've done. 10/10