Harris Teete weekly ad for Oakpoint Center, 675 Folly Rd, Charleston, SC 29412, United States
This is my go to grocery store most of the time. Unless they don’t have a specific item. Always stopped and always clean and they’re always friendly. Plus with the gas prices being so high the points are great when you’re putting gas.
For New Year’s Eve, my family had a low country broil that contained crawfish, snow crab legs and Dungeness crab legs purchased at this location. Everything was great except three to four of the Dungeness crab racks. They had a yellowish slime on the meat and an ammonia smell and taste. I refroze the legs and brought them back. Carolyn at customer service went above and beyond and refunded me for the amount of legs I brought back and more. She apologized sincerely on behalf of Harris Teeter. I trusted that it was a fluke and used my refund to buy another pound and a half of Dungeness which I steamed tonight. The meal was delicious. Please commend Carolyn for her great retail skills and customer service