Dollar General 5219 N Fairview Heights, IL Weekly Ad 5219 N Illinois StreetFairview Heights, IL 62208-3421
The 5 stars are for the 2 employees there that are doing all they can, taking care of everyone that comes through the door, while at the same time expected to be responsible for keeping all those empty shelves stocked. As a district manager, or even a area director, YOU should be in those locations helping get the shelves filled with product that is on carts in almost every aisle. Yes, your store employees are responsible, but to make your brand the best there is, you need to be in there helping carry the load. Hats off to the two employees that are expected to carry on all this themselves and to keep great customer service at the same time. It’s not an easy task I know. Yes, there is a shortage of people who want to work but corporate employees should be doing all they can for the brand, even if it means coming in themselves to clean things up.
The cashier Sam was very helpful and very friendly despite her coworker haggling her in front of customers about relieving her for a break. She took on 3 customers in the same time her "coworker" took 1 and seemed that she was being treated unfairly. I come into this establishment a lot and the only one I really see working and doing their job is Sam. Not to pick favorites or nothing but she deserves a break and also the "coworker" does not need to be saying the type of things she said in front of customers...VERY Unprofessional. I dont care what this other person's rank is she should pull her aside. But I know this woman Sam doesn't know me from Adam on the street but she has worked here since Ive moved here from KC and always been nice to me and despite how her coworker is, I think Sam deserves a raise
